Shipping policy

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order is processed, you will receive a confirmation email with tracking details.

Shipping Time

Estimated delivery times depend on your location:

United States: 3–7 business days

International: 7–15 business days

Please note that delivery times are estimates and may vary due to carrier delays or external factors.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Free Shipping:

We offer free standard shipping on orders over $50 (USA only).

Order Tracking

Once your order ships, you will receive a tracking number via email so you can monitor your delivery in real time.

Delays & Issues

While we strive to deliver your order on time, delays may occur due to:

High demand periods

Weather conditions

Carrier issues

RELIVIO is not responsible for delays caused by shipping carriers, but we will always assist you in tracking your order.

Incorrect Address

Please ensure your shipping address is correct at checkout.

RELIVIO is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

RELIVIO is not responsible for lost or stolen packages once marked as delivered by the carrier.

If this occurs, please contact the shipping carrier directly.

International Shipping

Customers are responsible for any customs duties, taxes, or import fees required by their country.

Contact Us

Contact UsIf you have any questions about your order, feel free to contact us:

Email: info@relivio.com

RELIVIO Wellness & Relief